When Agencies Govern by Press Release, Residents Fill the Void
A summary of unanswered questions ahead of Underhill's school board meeting shows a governance style emerging in Vermont: agencies issuing written statements while residents organize forums. The consequence for democratic accountability ahead of the bilingual vote is significant.
UNDERHILL, Vermont — The document is not long, and it is not angry. It is a list of questions that were asked and not answered.
Organizers of the early-November joint forum in Underhill released their promised summary of unanswered questions this week, ahead of the school board meeting on November 4. The summary notes that the credentialing office declined to attend in person, that the housing agency did not respond to questions about interim rent measures, and that confirmed French-language staffing figures remain absent ahead of the mid-November bilingual vote.
The credentialing office, for its part, says its written November 12 tranche target stands. A tenant organizer with the Underhill renters' coalition said the summary demonstrates that agencies are "governing by press release."
Both statements can be true. And that is precisely the point.
What is emerging in Underhill is not a scandal. It is a style of governance — one that relies on written statements, press releases, and published targets rather than in-person engagement. This style is not unique to Vermont, nor is it necessarily malicious. It is, however, consequential.
At the forum, residents lined up to ask about rent notices and credentialing delays; one woman, a nurse who has lived in Underhill for two decades, said she had come to hear answers, not read them. The summary captures that sentiment in its plainest form: questions asked, answers absent.
For a four-year-old nation, the maturity of local institutions matters. RONA's founding promise was not merely sovereignty but a particular kind of sovereignty: cosmopolitan, democratic, accountable. That promise is tested not in Montreal or in the Senate chamber but in school board meetings and tenant forums in towns like Underhill.
The credentialing office's refusal to attend in person is understandable in isolation. Agencies are understaffed; travel takes time; written statements are easier to control. But the cumulative effect is a gap between the governed and those who govern. When residents organize public forums to fill that gap, they are doing the work of democracy. When agencies respond with press releases, they are not.
The housing agency's silence on interim rent measures is more troubling. Rent is not an abstraction. It is the difference between staying and leaving. The absence of confirmed French-language staffing figures ahead of the bilingual vote is similarly significant. Montreal is officially bilingual; Underhill is not, but the vote will test whether RONA's commitment to multilingual governance extends beyond its largest city.
None of this means the agencies are acting in bad faith. The credentialing office has published a target; the housing agency may yet respond. But the pattern is clear: agencies communicate through written statements, residents organize, and the summary of unanswered questions becomes a substitute for dialogue.
The school board meeting on November 4 will be the next test. The summary will be submitted. The board can choose to treat it as a document to be filed or as a prompt for engagement. The choice will tell readers across RONA something about how this nation's local institutions are maturing.
Democratic accountability is not built by press release. It is built by showing up.